1. Information we collect
Information you provide directly — name, company name, job title, email address, phone or WhatsApp number, country, and the content of your enquiry. We also receive technical files you choose to upload, such as photos and drawings.
2. How we use your information
To review your enquiry, prepare an initial matching recommendation, respond to you, and keep a record of the request. We do not sell your personal information.
3. Technical files and valve photos
Files you submit are used solely to assess your request and provide relevant technical recommendations. They are reviewed by our technical team and are not used for any other purpose without your consent.
4. Sharing
We may share information with service providers who help us operate this website or our business, under confidentiality obligations, and where required by law.
5. Retention
We retain your information for as long as necessary to fulfil the purposes described in this policy or as required by applicable business needs. Retention periods are confirmed by the operating entity before launch.
6. Your choices
You may contact us at any time to access, update or request deletion of your personal information, and to opt out of promotional communications.
7. Contact
The privacy contact for this website is confirmed before launch. Until then, please use the contact form.